No prepayment is required at the time of booking. Full payment for your stay is made on-site upon arrival.
Two (2) days before your arrival, a pre-authorization equal to the amount of the first night will be made on the credit card provided during booking. This pre-authorization is not a charge but a temporary validity check of your payment method.
Booking without a credit card is not possible via our website. If you wish to book without a card, please contact the reception directly at +33 (0)5 56 37 90 00.
Bookings guaranteed by credit card can be cancelled free of charge up to 6:00 PM on the day of your arrival. After this time, the booking becomes non-cancellable and non-refundable. Any booking not cancelled within this timeframe will result in the first night being charged. The remainder of the stay will be automatically cancelled without additional fees.
Visa Electron, Maestro, Nickel, and PCS cards are not accepted to guarantee a booking. An invalid credit card will automatically result in the cancellation of the booking.
A security deposit will be required upon your arrival, by credit card only, depending on the room type:
This deposit covers in particular:
Upon your departure, if no damage or breach is noted, the pre-authorization will simply be cancelled (no charge or refund to expect).
Cash payment without a credit card security deposit is refused.
Rooms are available from Monday to Sunday, starting at 2:00 PM on the day of arrival until 11:00 AM on the day of departure.
Any departure after 11:00 AM will result in the billing of an additional night, unless prior agreement has been made with management.
Rates are variable and established according to dynamic pricing management. They may change based on several criteria such as the booking date, the period of stay, the lead time between booking and arrival, or the occupancy rate. The rates in effect at the time of booking are guaranteed to the customer.
In accordance with the French Consumer Code, the customer may use a mediation service free of charge:
AME - Consumer Mediation
www.mediationconso-ame.com
Address: 197 Boulevard Saint-Germain, 75007 Paris
European platform:
https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN
In accordance with Article L221-28 of the French Consumer Code, the customer does not have the right of withdrawal for accommodation and catering services.
In accordance with the law n°78-17 of January 6, 1978, as amended, "Informatique et Libertés", each customer has the right to access, rectify, and oppose personal data concerning them. This data is used exclusively for booking management and communication related to the stay.
Photographs, floor plans, and information presented on the hotel's website are non-contractual and subject to change.